Best Metrics for Professional Services

Join host Glenn Dunlap as he sits down with Marcus Dillon, CPA and founder of Dillon Business Advisors. Marcus shares his insights on the key financial metrics professional services firms should be tracking, from cash flow and accounts receivable to revenue per employee and monthly recurring revenue. Learn how to go beyond just the numbers on financial statements to truly understand what's driving a client's performance and profitability. Marcus provides a roadmap for advisors to have meaningful conversations about both positive and negative financial trends with their professional services clients.

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  • (00:00) - Welcome to The Best Metrics Podcast
  • (00:27) - Introduction and Background on Marcus and HIs Firm
  • (01:04) - Understanding Dillon Business Advisors
  • (04:34) - Transition from Audit to Advisory
  • (08:55) - The Importance of Financial Storytelling
  • (13:46) - The Challenges of Professional Service Providers
  • (20:39) - The Importance of Cash Flow and Accounts Receivable
  • (27:25) - The Impact of Billing Practices on Financial Health
  • (32:21) - The Role of Assets in Professional Services Firms
  • (34:03) - The Importance of Niching Down in Business
  • (36:51) - The Role of Monthly Recurring Revenue (MRR) in Business
  • (37:57) - Understanding Business Growth and Forecasting
  • (40:54) - Understanding Current Ratio in Professional Services Firms
  • (43:58) - The Importance of Good Financial Hygiene
  • (54:08) - The Importance of Proactive Advisory
  • (55:58) - The Role of Goals in Business
  • (57:28) - Closing Remarks and How to Reach Marcus

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Best Metrics for Professional Services
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